Our pricing
Two ways to work with us: consulting engagements priced on quotation, and a platform subscription priced by plan.
Our engagements are priced exclusively on quotation
The price depends on the scope, and the scope is exactly what the diagnostic establishes. Quoting a figure before looking at your data, your tools and your processes would mean selling an answer before hearing the question.
- Diagnostic On quotation
- Digitalisation On quotation
- Data analysis On quotation
- Training On quotation
What determines the price
- The scope agreed after the diagnostic
- How long the engagement runs
- The profiles involved — PhD, omics engineer
- On-site or remote delivery
The one figure we can give
The diagnostic runs five days, from framing to roadmap. The other strands depend on what it reveals.
Plan
Workspace, users, support
Data Lab
Compute & storage
Your subscription has two independent parts: a plan (workspace, users, support) and a data lab (compute and storage). Choose them freely to match your needs.
Choose your plan
Workspace, included users, and support level.
Starter
Individual & freelancers
Billed annually Billed monthly
Business
RecommendedTeams & organisations
Billed annually Billed monthly
Enterprise
Large organisations & white label
Compare plans
| Starter | Business ★ | Enterprise | |
|---|---|---|---|
| Users included | 1 | 3 | Unlimited |
| Additional user | €29/month | €89/month | Custom |
| Data Hub Server | ✓ Unlimited | ✓ Unlimited | Custom server |
| Workspace type | Personal (unlimited) | Enterprise (unlimited) | Multiple Enterprises (unlimited) |
| Client access | — | ✓ Unlimited | ✓ Unlimited |
| Support | Email · 24h business | Priority · 1–4h | Dedicated · Guaranteed SLA |
| Guaranteed SLA | 99.95% | 99.95% (cloud) | 99.99% (cloud) |
| White label | — | — | ✓ |
Free · No commitment
Choose your infrastructure
Where do you want to store and compute your data? Spin up a data lab on demand and pay only for what you use.
Cloud
Our sovereign servers
Most popular
On-premises
Your own servers
Business plan required
Edge
Physical device delivered to you
Excl. tax · configurable
Free · No commitment
Everything you need to know before you start
Do you still have a question?
Our team is at your disposal to answer them.
What is the difference between a plan and a data lab?
A plan defines your workspace: included users, collaborative space type, and support level. A data lab is the compute and storage infrastructure you choose separately — sovereign cloud server, on-premises, or edge. The two are independent: you can change your infrastructure without changing your plan, and vice versa.
Is my data hosted in Europe?
Yes. Our cloud servers are hosted in France, HDS-certified and GDPR-compliant. Your data never leaves European territory. For full sovereignty, on-premises or edge deployment gives you complete control over your infrastructure — your data stays on your site.
What does the Data Hub Server included in Starter and Business plans cover?
Starter and Business plans include a Data Hub Server with unlimited usage. It includes the dedicated configuration listed in your plan (vCPU, RAM, storage), maintenance, continuous updates, and daily backups. This server stays active for the duration of your subscription. You can add extra data labs at any time to meet your compute needs.
Can I change my plan or infrastructure during my subscription?
Yes. You can upgrade your plan at any time — the difference is prorated for the remaining period. Downgrades apply at the next renewal. For cloud data labs, you can add or remove servers on demand, with no commitment and no impact on your plan.
How does annual billing work?
Annual subscriptions are billed in full at the start of the period, at the displayed annual rate. Monthly billing is available with no commitment, at the monthly rate. Cloud data labs are billed separately by usage, independently of your subscription cycle.
What does the Enterprise plan include, and how do I get a quote?
The Enterprise plan is designed for large organisations that need unlimited collaborative workspaces, a custom infrastructure (dedicated server), white label, and a 99.99% SLA. It includes a dedicated Customer Success manager and integration support. To get a quote, contact our team — we'll schedule a personalised session within 48 business hours.